If you come accross any error or any problem, please let us know!
Our website is newly designed & published therefore please let us know should you find a problem or encounter any errors, as we cannot rectify them unless we know they exist!
Contact our technical team.
There are a number of ways you can search for certain products until you find the item your looking for.
The easiest way is to browse through our categorized items using the drop down menu bar (above left)
If you know exactly what it is your looking for, ie A 'Short red dress' then just type your details in to our search facility (above - centre) & let us find you everything related to your specific product search.
Yes, all past orders are stored on our secure database for you to view at any time.
To view any past orders, update your personal details or unsubscribe from the Next2nowt news letter, select the 'Account' button in the menu bar & log in using your email address & password. From here you can then view your past orders history.
N.B. When logging in to your account or signing up, you may see a pop up window, warning you that you are changing from a 'none secure' page to a 'secure' page using Secure Socket Layers (SSL) technology.
This SSL technology allow for the encryption of any potentially sensitive information such as your name, address & password when signing up or logging in to your account.
We accept payments using most major credit / debit card through the HSBC Bank secure gateway. Alternatively, you can pay using Paypal.
Accepted cards include the following.......
Making any payments are very secure, as all payments are processed through HSBC's payment gateway using Secure Sockets Layer (SSL) technology.
This SSL technology allows for the encryption of any potentially sensitive information such as your name, address & password as well as other critically sensitive information such as your credit / debit card number.
N.B. No credit or debit card numbers are stored any where on our server or within your account, meaning we have no access to this information!
We can ship any products Worldwide
Our fully modernised shipping control panel knows your shipping destination, from the details you imputed when finishing the sign up process. Using these details, you can be sure that you will pay the correct postage for your destination.
Delivery times & dates are variable
All products purchased & paid for one day are packed & in the post the following day (excluding weekends / bank holidays).
Within the UK, this means that most items are delivered within 48 hours of us receiving your payment, but please note that this is not a guaranteed time scale.
Delivery or Shipping costs per product varies dependant on the destinations.
All products are packed & posted using either Royal Mail, Parcel Force, DHL or Fedex & one of the following three methods:-
Postage within the UK:-
Recorded Delivery for - £3.95
Postage outside of the UK but within the EU:-
Internationally recorded delivery for - £7.31
Postage outside of the EU - Rest of World :-
Internationally recorded delivery for - £9.11
NB Prices quoted are per individual product.
If you receive your item & there is a problem, please contact us straight away.
Please let us know your problem as soon as you realise there is one by emailing us at customer care were we will endeavour to rectifying the problem the very same day, if during working hours.
Returns of any items are welcome.
If you receive an item & you wish to return it, please send us an email customer returns where we will then provide you with a R.A.N. (Returns Authorisation Number).
We are unable to accept any returned items without this number as we will be unable to proceed & it will strongly delay completing your order.
Return shipping costs are the responsibility of the buyer.
Please send us an email should you wish to return any item, as there are one or two exceptions to the return shipping costs, where we will pay the return costs!
As we receive more questions or queries, we will be adding them to our FAQ database.
Please contact our customer services team with your question or query, were a member of our team will endeavour to reply back to you within 24 hours
(excluding weekends & bank holidays)
We hope that its good ;-)
Please send us any of your comments, feedback or contact us to let us know what you think about our website, products or just to let us know If we can do anything in order to make your visit simpler in any way possible.
Please emails us with your feedback or comments
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